Amidst the current unprecedented circumstances around the worldwide COVID-19 outbreak, many people in countries around the world are having to stay at home due to government lockdowns or are in self-isolation due to illness or to protect themselves from the risk of infection. Many people may find themselves isolated at home by themselves so staying in contact with family, friends and neighbours during this difficult time will be vital, not only for keeping loved ones informed of our current condition but also for the benefit of our mental health. In the absence of physical contact, keeping in touch with others will help us stave off loneliness and depression.
With that in mind, I thought I’d share how to use your regular TV for making video calls for keeping in touch with friends and family and as a media centre to keep ourselves entertained. My original intention for setting this up was so that my wife could keep in touch with her family abroad. She is from Japan but now lives with me here in Wales. We have two little girls and I thought it would be lovely if they could video chat with nana and grandad in Japan on the big TV in the living room. Now with the COVID-19 outbreak and everyone stuck at home, it’s become even more important, not just for keeping in touch with family and friends abroad but for keeping in touch with loved ones in the UK (my family lives only a 30 minute drive away from us) as we are not able to visit them in person.
To copy the setup that we have, you will need to buy some equipment. All of it is easily available to buy online and is relatively inexpensive. Here’s what we are using:
Tanix TX3 Max Android TV Box
http://www.tanix-box.com/project-view/tanix-tx3-max-android-tv-box-s905w-android-7-1-wifi-bluetooth/
OS: Android 7.1 with Alice UX
CPU: Amlogic S905W up to 2.0 GHz, Quad core ARM Cortex-A53
GPU: Mali-450 penta-core, up to 750MHz+
RAM: 2GB DDR3
Storage: 16GB eMMC
Wifi: IEEE 802.11 b/g/n
Bluetooth: 4.0
£34.62 from Gearbest.com https://www.gearbest.com/tv-box/pp_1509683.html
Wechip W2 Air Mouse
£11.68 from https://uk.banggood.com
here: https://tinyurl.com/v3uuz
Logitech C920 HD Pro Webcam
https://www.logitech.com/en-gb/product/hd-pro-webcam-c920
Prices range anywhere from £50 to £80 on Ebay. However, I have noticed that they are now selling on there for much higher prices. My guess is this is price gouging due to a spike in demand for webcams with so many people having to stay at home.
Setting up your TV for video calling and as a media centre
The main piece of equipment you’ll need is an Android TV box. There are literally tons of them on the market, all in different shapes and sizes with different specs and at different price points. There are also other alternatives to Android TV boxes such as Apple TV, Amazon Firesticks and set top boxes etc. depending on what you prefer. I think many smart TVs these days even have the Android OS built into them so you don’t even need an extra TV box to make it work. But we don’t have a smart TV so for this guide I will be covering how to set up and use an Android TV box because that is what we are using.
Before purchasing an Android TV box, there are a few things you need to be aware of so that you buy something that will work:
- The OS on Android TV boxes comes in two flavours, Android TV OS and regular (full) Android OS. The Android TV OS is specially optimised for use on a TV screen to give a good media centre experience using a remote. It has some limitations compared to regular Android OS and you get access to a cut down version of the Google Play app store. The main limitation I wanted to bring to your attention is that a webcam won’t work with Android TV OS because it doesn’t detect it. If you’re planning to use your Android TV box to make video calls, make sure you buy one that does not have Android TV OS. Regular Android OS is basically the same OS that you have on your Android smartphone and will work with a webcam so if you want to make video calls, make sure to buy a device that is running full Android.
- You’ll want to get an Android TV box with at least 2GB of RAM. Anything less than that and the performance will be really bad.
The Android TV box that we are using is the Tanix TX3 Max http://www.tanix-box.com/project-view/tanix-tx3-max-android-tv-box-s905w-android-7-1-wifi-bluetooth/ It’s a relatively low-end Android TV box but is good enough for our needs. Importantly for us, it has the following:
- HDMI connection
- Ethernet port for a wired internet connection (more reliable than Wifi)
- 2 x USB ports for peripheral devices such as a webcam or air mouse
- Full Android OS, not Android TV OS
The box is very easy to set up. Just connect it to your TV with a HDMI cable and plug it in. When it boots up, there is some basic set up to do such as choosing your language, region and connecting it to your home network. The box comes with a remote to help you navigate the setup menus. Once setup is finished, you should see the main interface:
It has a nice clean interface called Alice UX which consists of a main area with large spaces for your various apps and a menu to the left-hand side. As it’s running full Android OS, the full Google Play app store is available to you where you can download and install any of the apps such as Netlfix, Plex, Kodi, Skype and WhatsApp.
You’ll need to start by going to the Apps menu on the left-hand side and choosing the Play Store.
When you open the Play Store for the first time, it will ask you to sign in with your Google account’s username (usually your Gmail address) and password. You will need to sign-up for a Google account if you don’t already have one. You can find a guide on how to do that here: https://support.google.com/accounts/answer/27441?hl=en
Once you’re signed in with your account, you can begin to download and install apps on your Android TV box. Please be aware that not every app on the Google Play store will be compatible with your device and you may not be able to download and install some apps.
For video calling and messaging we downloaded and installed the following apps:
- Skype – https://play.google.com/store/apps/details?id=com.skype.raider&hl=en_GB Microsoft’s video calling app and one of the most well-known. It’s free to download and install. There is a mobile version and desktop PC version of the app available so can easily chat with family and friends, regardless of what device they have. With a low powered device such as ours, I found that it didn’t work so well. It was slow and sometimes crashed. I think you would need to buy a device with a bit more memory, perhaps at least 4GB to get better performance. There is also a Skype Lite version of the app available https://play.google.com/store/apps/details?id=com.skype.m2&hl=en_GB which is specifically aimed at lower spec devices but when I tested it, I found that the other person couldn’t see my video feed so it’s not useful for video calls.
- Zoom – https://play.google.com/store/apps/details?id=us.zoom.videomeetings&hl=en_GB Another popular video conferencing app. They have a basic version which is free to download and install. There’s also a mobile and desktop version available. Of all the video calling apps I tested, this was the best. The video and audio quality was excellent and there were no problems with performance.
- WhatsApp / WhatsApp Business – https://play.google.com/store/apps/details?id=com.whatsapp&hl=en_GB or https://play.google.com/store/apps/details?id=com.whatsapp.w4b&hl=en_GB (WhatsApp Business). Another popular messaging and video calling app which is from Facebook. It’s also free to download and install and has a mobile and companion desktop app. We installed WhatsApp Business on our TV box rather than the regular WhatsApp Messenger app and I’ll explain why later.
- Line / Line Lite – https://play.google.com/store/apps/details?id=jp.naver.line.android&hl=en_GB or https://play.google.com/store/apps/details?id=com.linecorp.linelite&hl=en_GB (Line Lite). This is a messaging and video calling app which is popular in Asian countries such as Japan and Korea. My wife, her family and most of her friends use it which is why we installed it. Again, it’s free to download and install and has a mobile and companion desktop app. We installed Line Lite rather than the full version of Line and I’ll explain why later.
We installed the 4 apps above because they are the ones most used by our family and friends. There are loads of other apps available though depending on what you need to use. A few notable mentions would be Facebook Messenger https://play.google.com/store/apps/details?id=com.facebook.orca&hl=en_GB and Rakuten Viber https://play.google.com/store/apps/details?id=com.viber.voip&hl=en_GB
Why WhatsApp Business and not Regular WhatsApp?
My wife and I already use WhatsApp Messenger on our personal mobile devices. Regular WhatsApp must be linked to a mobile phone number and you can only use your account on one device. You can’t have it on multiple devices simultaneously. If you install WhatsApp Messenger on your Android TV Box and try to use your mobile number, it will delete the account and all of the chat history from your mobile device. That was obviously no good for us as we wanted to keep our personal WhatsApp accounts on our mobile devices. The solution was WhatsApp Business. WhatsApp Business let’s you set up and use another account on another device at the same time as your personal WhatsApp Messenger account on your mobile device. It’s aimed at businesses as a communication and marketing tool to reach their customers but it can also be used for personal use too. It also lets you use a landline number linked to the account. Regular WhatsApp Messenger won’t let you do that. I tried it on regular WhatsApp and when I entered our landline number to set up the account, it kept saying it wasn’t a valid number. It only accepts mobile numbers.
So we decided to install and set up WhatsApp Business. I set up a ‘business’ account as ‘The Crowther Family’. Here’s the steps we followed to install and set it up:
- Download and install WhatsApp Business from the Google Play store.
- Open the app when it’s finished installing.
- Enter your landline number when asked.
- It will try to send an SMS to the number with a verification code which must me entered to verify the account.
- Our landline doesn’t allow SMS so we had to wait for a minute or two for the attempted verification to fail. An option saying ‘call me’ will then become available. Select that option.
- Your phone will ring and it will be an automated voice repeating the verification code you need to enter into the app.
- Enter the verification code in the app and voila!
- Fill in some of the information about your ‘business’ to complete your profile and you’re ready to go.
Why Line Lite and not the Full Version of Line?
For exactly the same reason that we used WhatsApp Business. Line will only let you use your account on one device at a time. Line Lite let us use my wife’s Line account on her mobile device and our Android TV box at the same time without having to delete the account from one of the devices.
Which Video Calling Apps are the Best?
We only installed the 4 apps listed above. As I mentioned, there are many more available. I thought I’d summarise the good and bad points about the apps we’ve tried:
- Skype – Okay. Mostly works fine but is quite slow on low powered devices like ours. Sometimes crashes.
- Skype Lite – Faster than regular Skype and fine for audio calls. The other person couldn’t see our video feed so it’s not useful for video calls.
- Line – You can only use it on one device at a time so if you already have it on your mobile device, you can’t use it at the same time on your Android TV box.
- Line Lite – Pretty good. You can use it with your account on your Android TV box at the same time as the full version of Line on your mobile device. Video calls mostly work fine. We have had some performance issues though with poor audio and calls cutting out.
- WhatsApp Messenger – You can only use it on one device at a time so if you already have it on your mobile device, you can’t use it at the same time on your Android TV box.
- WhatsApp Business – Generally very good but there are some issues with the camera during video calls. The other person’s camera was super zoomed in which made video calls quite awkward at times. In terms of performance though it’s been pretty good. Lightweight, fast and easy to use with good audio, no crashing and no calls getting cut off.
- Zoom – This was the best out of all the apps we tried. The app is lightweight and easy to use. It’s fast, responsive and the audio and video quality during video calls was excellent. The camera was just right and there were very few performance issues. So far, this is my recommendation for the most reliable video calling app.
*Note: Regarding the Skype apps and the Tanix TX3 Max Android TV box that we are using – For some reason, when the TV box was connected to our home network via a network cable, I wasn’t able to sign in to any of the Skype apps with my username and password. It kept failing and giving us an error message. I though perhaps there was a problem with the apps on our particular device at first but when I disconnected the network cable and connected to the Wifi instead, I was able to sign into the apps just fine. After the first successful sign-in, I was able to reconnect the network cable for a better internet connection and the apps continued to work just fine after that.
Video Calling – Compatible Webcams
Now that you’ve got your Android TV box set up and a few messaging and video calling apps installed, you’re ready to make video calls to your family and friends. You will need a webcam connected to your Android TV Box. Your Android smartphone or tablet will almost certainly have a built in camera so most of the video calling apps we’ve listed above will just work straight out of the box on those devices. For Android TV boxes, though, you’ll need a compatible webcam. Webcams on Android devices don’t work in quite the same way as they do on a Windows desktop PC. On a Windows desktop PC either Windows will automatically detect and install the appropriate drivers for the device when you plug it in or you will need to use the device drivers provided by your webcam’s manufacturer which will usually come on a disk with the device or are downloadable from the manufacturer’s website.
From what I’ve read, support for USB webcams on Android devices is a bit patchy. Some will work and others won’t. If you have a compatible webcam, when you plug it into your Android device, Android should automatically detect it and use the appropriate device drivers. I did some online research on which webcams work best with Android and I found that the Logitech C920 HD Pro webcam is one of the most widely compatible.
They’re a little pricier than your run of mill entry level webcams though I’m afraid. You can find them on Ebay for anything from £50 – £80 and up.
They are very good quality webcams and are capable of 1080p HD video though.
Using your Android TV Box as a Media Centre
One of the things I like about Android OS is it’s versatility and the plethora of apps available on the Google Play Store. You can use your Android TV Box for pretty much anything. If you want to use it as a media centre / home cinema, most of the main video streaming services such as Netflix, Amazon Prime, Disney+ and Now TV have an app available on the Google Play Store. Home media server apps such as Kodi and Plex are also available. Here’s the apps that we use:
- Netflix – Works really well and the video quality is excellent on our TV.
- BBC iPlayer – Great for watching on-demand TV and CBeebies for our kids.
- ITV Hub – ITV’s on-demand TV service.
- All 4 – Channel 4’s on-demand TV service.
- Rakuten VIKI – Fantastic service that let’s you watch drama series from Asian countries such as Japan, Korea and China. Has a great feature where you can watch dramas with dual language (e.g. English and Japanese at the same time) subtitles. It’s a great tool if you’re learning a language such as Japanese and want to practice by watching TV dramas. Best of all, the service is completely free.
- ForJoyTV – Another fantastic service that lets you watch Japanese TV outside of Japan. It’s not free and not very cheap but is a great service and is worth the money I think. The app is simple and easy to use and the selection of channels you can watch is huge. It has all of the main TV channels such as NHK, Asahi TV and Nippon TV as well as the BS and CS channels. The video quality is excellent and you don’t need a VPN to watch. You just pay your subscription fee and it works. We use this mainly so that my wife can watch Japanese TV and we can also show Japanese language kids programmes and cartoons to our daughters. You can watch live TV (just be aware of the 8 hour time difference) but it also has recordings of the previous two weeks’ worth of programming so you can watch whatever you want on-demand. I highly recommend this service for any Japanese expats living in the UK or people like myself who have spent some time in Japan and would like to be able to watch Japanese TV when they return to the UK. I’ll cover this app in more depth in a separate article discussing the different ways you can watch Japanese TV in the UK.
- NHK Kids – Another free app which lets you view Japanese children’s TV shows, play games and view other content for free. It does not require a VPN to use.
- Plex – The very popular home media server. I’ve got a ton of content and a Plex media server running on our home NAS which I can now stream to our TV using this app.
- Kodi – Another popular and very versatile media server / streaming app that is freely available. There are loads of addons available for it giving you access to endless amounts of online media content.
*Note: Not all of the apps listed above were available on the Google Play Store. I’m not sure if that’s because they are only available on the Google play store in specific regions or something else. Some of the apps I either had to download directly from the provider’s website or from sites like https://www.apkmirror.com/ and then sideload on to our Android TV box. You can find instructions on how to sideload apps here: https://androidcommunity.com/how-to-sideloading-apps-on-your-android-device-20180417/ In particular, the apps that we had to sideload were:
- Netflix https://help.netflix.com/en/node/57688
- Rakuten VIKI https://tinyurl.com/vct6arb
- ForJoyTV https://forjoytv.com/
- NHK Kids https://apkpure.com/jp/nhk-kids/jp.or.nhk.kids
*Note: On our Tanix TX3 Max Android TV Box, the pre-installed Netflix app wouldn’t work. It wouldn’t let us sign in with our account and kept giving us a ‘sign-in failed’ error message. I tried uninstalling it and reinstalling the app from the Google Play Store but the Neflix app on the Play Store said ‘This app is not compatible with your device’. To resolve the problem I had to download the APK from here https://help.netflix.com/en/node/57688 and sideload it on to our device.
Using a 3rd Party Remote / Air Mouse
I highly recommend purchasing a 3rd party remote / air mouse to use with your Android TV box. On our Tanix TX3 Max Android TV box, apart from the main interface, many of the apps we installed are not optimised for use on a TV screen with a standard remote. Many of them are meant to be used on a touch screen device such as a smart phone where you can swipe, scroll and tap things easily. Because of that, the stock remote that comes with the Tanix TX3 Max is pretty crap. It works fine for navigating the menus of the main interface but for apps such as Netflix, BBC iPlayer, Rakuten VIKI, Skype, WhatsApp and Line etc. where you need to scroll around and click things like you would using a computer mouse, it was pretty much useless and made it impossible to easily navigate these apps. To get a much better experience with your Android TV box, an air mouse is a must. Luckily they’re not very expensive and can easily be purchased online. The air remote that we bought is the Wechip W2 Air Mouse and I highly recommend it.
I picked one up from https://uk.banggood.com for £11.68 and it arrived in about two weeks.
It has USB receiver which plugs into the other USB port (the other is being used by the webcam) on the side of the Tanix TX3 Max Android TV Box. The Android TV box detected and installed it without any problems.
It works great with our Android TV box. You wave it around like a magic wand to move the mouse cursor around the screen like you would if you were using a regular USB computer mouse. It’s very fast, smooth and accurate. It really made using the Android TV box and installed apps a heck of a lot easier and more responsive. It also has the benefit of a QWERTY keyboard on the back which is incredibly useful when you’re having to enter your username and password to sign into apps such as Skype or when you’re searching for content on apps such as Netflix.
Extras – Antivirus and VPN
Your Android TV box, like your smartphone or desktop PC is connected to the internet and therefore at risk from viruses and malware. I recommend installing an antivirus app on it for protection. There’s loads of different ones available which are free to download and install. The one we used is Sophos Intercept X for Mobile: https://play.google.com/store/apps/details?id=com.sophos.smsec&hl=en_GB
Some content you may want to watch will be region locked. For example, you won’t be able to watch Japanese Netflix which has a different selection of movies and shows to UK Netflix. You will need a VPN to view region restricted content. The VPN service we use is IPVanish https://www.ipvanish.com/ and the app we downloaded and installed to connect using that VPN service is OpenVPN Connect https://play.google.com/store/apps/details?id=net.openvpn.openvpn&hl=en_GB I will write a guide on how to download, install and configure OpenVPN in a separate blog post.
So there you have it. That’s how to use your non-smart TV for video calling and media streaming in your living room . I hope it helps keep people entertained and in touch with their loved ones during this difficult time.